[vc_row][vc_column][vc_column_text woodmart_inline=”no” text_larger=”no”]<\/p>\n
\u2022 Receiving the shipment from the shipping company is considered an acknowledgment from the customer that the shipment (carton) is intact and in good condition and was not opened before receipt.<\/p>\n
\u2022 Attach the original purchase invoice.
\n\u2022 Return within a maximum of 3 days from the date of receiving the product.
\n\u2022 The item must be in the same condition as when purchased and in its original packaging with all its accessories<\/p>\n
\u2022 More than 3 days after receiving the product.
\n\u2022 When the product is used or damaged, it must be in its original condition upon receipt.
\n\u2022 Damaged products covered by the manufacturer’s warranty.
\n\u2022 Products whose serial numbers have been tampered with or removed.
\n\u2022 Products without labels, original packaging, or missing any of their accessories.
\n\u2022 All products that clearly indicate that this item cannot be returned or exchanged.
\n\u2022 All computer accessories.
\n\u2022 Devices modified at the customer\u2019s request (laptop – desktop computer – server devices – gaming devices), as the site allows modification of some products based on the customer\u2019s request.
\n\u2022 Computer programs are completely non-returnable.<\/p>\n
\u2022 Contact 966112163090 during working hours every day except Friday from 9 am to 11 pm
\n\u2022 Send an official email to info@ebtkar.sa<\/p>\n
\u2022 We receive your requests through the means of communication mentioned above, provided that the return or exchange request does not exceed 3 days from the date of receipt, and you must provide them with all your invoice information and the reasons for the return or exchange. The request will be submitted to the competent team to review and respond to you regarding your request.
\n\u2022 The specialized technical team reviews the product to be returned or exchanged and ensures that it complies with the conditions of return or exchange and the availability of all supplies and accessories. The request is submitted to the competent department for approval or rejection of the return or exchange.
\n\u2022 The customer does not want a new product and requests a refund. The full amount paid will be returned to the customer Through 14 Days.<\/p>\n<\/div>\n<\/div>\n
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